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Quota

0 comments | Tuesday, November 14, 2006

Now I know how does a call center agent feels when a lot of callers is asking the same question again and again. Today is the start of encoding of grades in the Electronic Database System in school. As a member of the Implementation Committee of the Ebased project, one of my responsibilities is to answer all the queries from the faculty about encoding, viewing and posting of grades and other ratings in the system. Got a lot of different calls..(From complaints, questions, asking my help calls). Now I know how stressful it is answering phone calls from other people.

posted by jbinx

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